Archives for Gutters

How does the insurance process work?

Many customers are confused about how the insurance process works.  Your home is hit by a storm… wind… hail…. the whole works.  Now what do you do?  Well,  you should call us!  We are adept at helping our homeowners walk through the process!

 

  1.  Inspection – We will come out and inspect your entire home.  Roof, siding, windows, windows screen, gutters, soffit, fascia…we make sure to check it all!
  2. File Claim – If we find damage we will walk through calling your insurance company to file a claim.
  3. Meet adjuster – After your claim is filed your insurance company will send our an insurance adjuster.  We will meet with the adjuster when they come, we compare the damage, and review the report from him/her.
  4. Finalize Selection – After we know what your insurance will cover it’s time for you to finalize your selections, shingle color, siding color, etc.
  5. Installation – Here comes the fun part! Our crews are sure to impress, we install 95% of our roofs in one day, and all of our Amish crews work hard to ensure the best job is done on your home.
  6. Finalize – After the work is installed there is usually some final paperwork that we need to file with the insurance company.  We will meet with you to ensure your happy with all aspects of the job, and to make sure that all of the insurance process is finished.

 

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home expert

How to Choose the Right Contractor

 

Choosing the right contractor can be intimidating, especially if you are not given a reference or know someone personally.  We’ve all heard stories of home projects gone bad, where the contractor didn’t follow through on their word.  In fact, we have many stories of our clients where we able to come in and rectify a bad situation due to the previous contractor.

Here are a few tips to help you pick the right contractor:

  1. Compare Apples to Apples

There is often a lack of consistency in estimates, that’s hard to identify, when comparing contractor to contractor.  Make sure that you request the same work from each contractor.  On the flip side, ask each contract to describe what they may do differently from their competitor.

  1. Callback Turnaround

Responsiveness is key.  If this contractor doesn’t call you back within 48 hours they may be unreliable.  You need someone who is available for you, and keeps you in the communication loop.

  1. What Will Your Project Look Like?

Ask them how a typical project is ran? How big is the crew, what time do they show up, how long will it take them?  This will give you a good idea of how smoothly your project will go.

  1. What Do They Do Best

Find out what each contractor specializes in.  Residential, commercial, kitchen renovations, new construction… There are many different facets to construction.  You can also ask to see pictures of their past projects.  If they say they’re a roofer, but don’t have a lot of roofing projects to show you, there may be a problem.

  1. Check Them Out

Here are a few places/things to check:

-If they are registered with your city, check to see if there are any complaints filed against them?

-Do they carry the appropriate insurance?

-Do they have any references to show you, or refer you to?

-How long have they been in business?

 

Each of these items can be applied to any area of contracting, and should be looked at across the board.  So having said all that, here’s a little more about us!

Kline Home Exteriors has been in business since 2009.  We are a full service Home Exterior company, specializing in roofing, siding, gutters, windows, doors, and decks.  We have Amish crews, that will come out and use their experience craftsmanship to complete your job quickly and effectively.  We typically finish roofs in less than a day.  We are fully licensed and insured, and we are registered with a number of cities through out Ohio.  Our main office is in Holmes County, Ohio, right in the heart of Amish Country.  We do travel up to 100 miles to complete jobs for customers, and we give out free estimates.  We pride ourselves on being detailed and going the extra mile for our customer.  We want to ensure the quality of our craftsmanship lasts for years to come.

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