At Kline Home Exteriors, we hear stories all the time from homeowners who say, “I wish we had chosen you the first time.” To help you avoid costly mistakes, here are five major red flags to watch for when selecting a roofing contractor.
🔹 1. No License, Insurance, or Proper Credentials
The first red flag is a contractor who doesn’t have proper licensing, insurance, or certifications. A legitimate roofing company should be able to provide:
✅ Proof of licensing to operate in your state.
✅ General liability insurance to protect your home in case of accidents.
✅ Workers’ compensation insurance for crew members.
🔹 Why This Matters: If an uninsured contractor gets hurt on your property, you could be held liable. Always ask for proof of insurance before signing a contract.
📍 Why Homeowners Trust Us:
At Kline Home Exteriors, we are fully licensed and insured, providing peace of mind with every project.
🔹 2. High-Pressure Sales Tactics & Unrealistic Prices
Some roofing companies use aggressive sales tactics to pressure homeowners into signing contracts before they’re ready. Be cautious of:
🚩 “Sign today for a huge discount” – A reputable contractor lets you make an informed decision.
🚩 Prices that seem too good to be true – Quality materials and skilled labor come at a fair cost.
🚩 Pushy sales reps who won’t take no for an answer.
🔹 Why This Matters: If a company is desperate for business, they might cut corners or leave you with a poor-quality roof.
📍 Kline Home Exteriors’ Approach:
We believe in honest pricing, no-pressure consultations, and high-quality materials. Our Amish crews deliver top-tier craftsmanship that stands the test of time.
🔹 3. No Written Contract or Warranty Information
A contractor who refuses to provide a written contract is a major red flag. A professional roofing company should always provide:
✔ A clear, detailed contract outlining materials, labor, and warranties.
✔ Manufacturer warranties on roofing materials (like GAF shingles or metal roofing).
✔ Workmanship warranties to cover labor-related issues.
🔹 Why This Matters: Without a contract in writing, you have no legal protection if something goes wrong.
📍 Our Promise:
At Kline Home Exteriors, we provide detailed contracts and stand behind our work with strong warranties on every project.
🔹 4. Poor Online Reviews or No Local Reputation
In today’s digital world, customer reviews tell you everything you need to know about a roofing contractor.
🚩 Red flags in reviews:
❌ Multiple complaints about unfinished work or poor communication.
❌ No online presence or very few reviews.
❌ Customers mention being ghosted after a deposit was paid.
🔹 Why This Matters: A company with consistent negative reviews or no local reputation may not be trustworthy.
📍 See What Our Customers Say:
We have hundreds of 5-star reviews from homeowners in Medina, Stark County, and beyond. See real feedback from satisfied customers on Google Reviews.
🔹 5. Be Cautious of Contractors Who Demand Full Payment Upfront
🚩 Be cautious if a contractor demands a large cash deposit before any work begins or with no contract.
✔ Reputable contractors require a deposit to secure materials and schedule work, but the payment structure should be clearly outlined.
✔ Avoid contractors who insist on full payment upfront before any materials have been ordered or work has begun.
✔ Always get a written contract that details the payment schedule and project scope.
📍 How to Protect Yourself:
A trustworthy contractor will provide clear payment terms, a detailed contract, and proof of materials being ordered before the job starts. If a contractor refuses to put anything in writing or pressures you to pay everything upfront, it’s a major red flag.
🔹 Final Checklist: How to Choose a Reliable Roofing Contractor
✅ Fully licensed & insured
✅ No high-pressure sales tactics
✅ Provides a written contract & warranty
✅ Strong local reputation & positive reviews
✅ Fair deposit & payment structure
📞 Ready for a roofing consultation? Contact Kline Home Exteriors today for a free quote and experience trusted craftsmanship from a reputable contractor.